Help

Overview of this content

This application is for foreigners who are beginning to learn Japanese.
Please check the following for more details.

  1. To use this service, you need to register as a member (free of charge).
  2. After registering as a member, you can use all content for a 10-day free trial period. (No automatic billing will occur after the free period ends.)
  3. After the trial period, you can continue to use the service by purchasing a subscription.
  4. This application allows you to create a student account in addition to your registered account (referred to as a "teacher account").
  5. It is possible to download this application to another device and be able to log in with your student account.

After the trial period

This application will not automatically charge you after the trial period. Please purchase an optional subscription. Failure to purchase a subscription will limit usage.
Please note that student accounts created during the free period will be frozen and unable to log in.
The frozen student account will be unlocked upon confirmation of your subscription purchase.

About help page

Help buttons are provided throughout this application.
If you have any questions, please tap the help button.You will be redirected to the corresponding section of the help page.

  • Tap the help button.

  • The relevant section of the help page will be displayed.

Member registration (free of charge)

This application is for members only.
Please register as a member (free of charge).

Register with email address

Please enter and submit your email address for temporary registration, and we will reply with the registration instructions.
Please make sure to double-check your email address to avoid any typing errors.
To those using carrier email, please add @uni-ty.com to your recipients list.

  • Tap "Register with an email address."

  • Enter your email address for temporary registration and tap Submit.

  • You will receive an email for the registration, so please tap the URL to proceed.

  • You will be redirected to a web page to set your password.
    Once the registration is complete, your membership registration will be completed.

Student account registration

After registering as a member, one student account will be created after the initial teacher account login.
Here is an explanation of the entry fields.

1.Nickname

It will appear in the rankings.
Please be careful when using your real name, as it will be seen by an unspecified number of people.

2.Date of birth

Enter the student account user's date of birth.

3.Country Code

This is used for the regional ranking based on the country code you have set.
To view the regional ranking, go to "Grades and Rankings" section of the "Learner’s Progress page" on the teacher account page.

4.Remarks

Please enter real name, grade level, and other identifying characters for the student account. (This information will not be disclosed to outside parties.)

5.Registration Button

Tapping the Register button will take you to the following screen, where your student account ID and password will be displayed (automatically generated).
Please note your ID and password, and log in to "Play & Learn! for Japanese Beginners" downloaded on a different device with your student account.
* You can change the ID and password of the student account later on the ‘Learner’s Progress page’.

About login

In this application, there are two privileges, one for the teacher account and one for the student account.
Please note that the login information for the teacher account is different from the login information for the student account.

If you have not yet registered as a member (free of charge) please do so first.

What is a teacher (log in with teacher account)?

The account information that you have registered as a member is called the "teacher account" in this application.
The teacher account has access to all features of this application, including creating student accounts, checking the student accounts' grades, and purchasing a subscription. Log in using the information you used when registering as a member.

  • Teacher Account Login
    Log in with the information you provided during member registration.

  • Top page after logging in
    A button for the Learner’s Progress page appears in the upper right corner of the screen. Tap the start button to go to the list of contents.

  • Learner’s Progress page
    You can create and manage student accounts, view student account grades and rankings, and purchase a subscription.

  • Content
    Teacher account can also access each of the content. (However, teacher account grades, rankings, etc. are not compiled.)

What is a student (log in with student account)?

The login ID and password for the student account will be issued when the student account is created.
The only available feature for student accounts is content.

  • Student Account Login
    Log in by entering student account ID and password.

  • Top page after logging in
    Nickname will be displayed in the upper right corner of the screen. Tap the start button to go to the content list.

  • Content
    We will track the usage of content played on your student account, as well as grades and rankings.

Log in with teacher account

How to log in

Enter the email address and the password you entered during temporary registration to log in.

Log in with student account

How to log in

  • ID and password for the student account created at the time of membership registration.

  • Or the ID and the password created for the student account on the "Learner’s Progress page. "

  • Enter the ID and the password for the student account created in step ① ② and tap Login.

  • After logging in, the nickname of the student account will be displayed at the upper right corner of the top page.

Learner’s Progress page

This is the explanation for the Learner’s Progress page.

1.Page navigation

The button will be used to switch between the pages, such as Account Settings, Grades and Rankings, and Purchase Subscription.

2.Teacher account information settings (change email address and password)

This setting is only available to those who have "registered by email address" when registering as a member.
Tap the Settings button to change your email address and password.

  • Tap the button.

  • Change the email address and password for the teacher account.

3.Adding a new student account

Tap the Add New button to go to the "Add New Student Account" screen.

  • Tap the Add New button.

  • You will be redirected to the Add New Student Account page.

4.Deleteion of student account

You can delete the student account through the following ways. Please note that once deleted, the student account information cannot be restored.

  • Tap the button.

  • will appear at the upper right corner of the student account. Tap the button.
    * If you decide to not delete the student account, tap the button again.

  • Tap "Yes" to delete the student account. Tap "No" to close the current screen without deleting the student account.

Add new student account

New student account is added.
To confirm your ID and password after adding a new account, please see "Confirm ID and Password, Change Registered Information"at the bottom of the screen under Confirm/Change Student Account.

1.Nickname

The nickname you choose will be displayed in the ranking.
Please be careful when using your real name, as it will be seen by many unspecified people.

2.Date of birth

Enter the student account user's date of birth.

3.Country Code

This is used for the regional ranking based on the country code you have set.
To view the regional rankings, go to "Grades and Rankings" on the "Learner’s Progress page."

4.Remarks

Please enter real name, grade level, and other identifying characters for the student account. (This information will not be disclosed to outside parties.)

5.Register button

Tap the Register button to go back to the Learner’s Progress page.
ID and password will be issued automatically.For more on how to verify your ID and password, please see "Verify ID and Password, Change registered information" below.

Confirmation and modification of student accounts

To confirm the ID and password for a student account you have created, or to change the registered information, please tap the "Confirm/Change" button for the student account.

Confirmation of ID and password, change of registered information

  • Tap the "Confirm/Change" button for the student account.

  • The ID and Password fields containing your ID and password will appear.
    You can change your ID and password to a string of easy-to-remember characters.

  • When you have changed your registration information, tap the Change button in the lower right corner of the screen.

Grades and Rankings

This is an explanation for the Grades and Rankings.

1.Sort button

From the left of the screen
・Nickname of the student account
・Name of content
・Difficulty level of content
・Sort buttons are arranged in order of period.
Tap the button to switch between the content.
The content of the ranking will student as soon as you switch.

2.Details

From the left of the screen
・Remarks…Remarks on student account
・Question format…Question format of content
・Evaluation Criteria…Evaluation Criteria for content
・Number of times played…Indicates the number of times played for each difficulty level.

3.My performance ranking

The currently selected student account's performance is displayed in the ranking.
e.g.
・Select the "Learn" student account.
・Show the previous results of "What time is it?" in "Learn" with "(difficulty level) Easy" in a ranking.

4.Other rankings

It displays the ranking only within the student account you manage, the ranking within the region of the country code you set for the student account, and the world ranking of all users of this application.

About Subscription Purchase

Subscription purchases can only be made via credit card payment.

【Important Notes】

  1. The subscription will be automatically renewed.
  2. Canceling your active subscription will stop the auto-renewal.
    You can continue using the current year's subscription until the subscription end date. (Please note that prorated refunds for the remaining period are not available)
  3. We recommend canceling after the membership expires, as you will no longer be able to use the app if you cancel during the active period.（Please note that even if you cancel your membership, we cannot provide a prorated refund for the remaining period. We appreciate your understanding.）

Subscription purchase instructions

  • Click the “Purchase the subscription here” button.

  • You will be taken to the Stripe payment screen.

    1. Set the quantity (number of student account required).
    2. Enter the required information, such as card details.
    3. Click the Subscribe button.

  • Subscription purchase is complete.

Stripe Customer Portal

【Items in this section】

  1. Stripe Customer Portal login instructions
  2. Download receipt and invoice
  3. About deleting / creating student accounts.
  4. Subscription cancellation instructions.

Stripe Customer Portal login instructions

  • Click the “Stripe Customer Portal” on the login screen or subscription purchase screen.

  • Enter the registered email address and click Send.

  • Click “Log in to Customer Portal” in the received email.

  • Login to the customer portal is complete.

Download receipt and invoice

  • Click on the purchase history from the invoice history at the bottom of the customer portal screen.

  • The details will be displayed. Click the Invoice or Receipt button within the red box to download the PDF.

About deleting / creating student accounts.

■Billing for adding or removing student accounts.

【Adding】
Example: When increasing the number of student accounts from 3 to 8.
5 accounts will be added with immediate payment, and the billing will be prorated based on the remaining days until the due date.

【Removing】
Example: When reducing the number of student accounts from 3 to 1.
You will be able to continue using 3 student accounts until the end of the current year's billing period, and starting next year, the amount will be adjusted to reflect 1 student account.If you have 3 student accounts, the oldest accounts will be frozen as the number decreases. Please note that you will no longer be able to log in or use the app with the frozen accounts.

■Updating student accounts

  • Click the blue 'Update Subscription' button.

    1. Set the quantity.
    2. Click Continue.

    1. Please review the adjustments to the amounts for any additions or reductions.
    2. Click the 'Confirm' button

  • The update is complete.

Subscription cancellation instructions.

You can continue using the app until the end of the current subscription. ( Please note that prorated refunds for the remaining period are not available )

  • Tap “Cancel Subscription.”

  • Tap “Cancel Subscription” again.

  • If you'd like to provide feedback, enter your comments and click 'Submit.' If not, click 'No thanks'.

  • You will return to the Customer Portal screen, and the cancellation process will be complete. The cancellation date (end of the usage period) will appear in the red box.

About cancellation

  1. Deletes all account information within the app.
  2. Please be aware that once deleted, your account information cannot be recovered.
  3. We recommend canceling after the membership expires, as you will no longer be able to use the app if you cancel during the active period.（Please note that even if you cancel your membership, we cannot provide a prorated refund for the remaining period. We appreciate your understanding.）
    Canceling your membership will not stop the automatic renewal of your subscription.
    Please cancel your subscription through the Stripe Customer Portal.

How to cancel your account

  • Tap the 'Gear' button on the Learning page.

  • Tap 'About account deletion'.

  • Please read the text carefully,
    1. Then tap the 'I agree with the above' button,
    2. Then tap the ' Delete account ' button.

  • Once the screen above appears, your account cancellation is complete.